Principles
Four rules for the work.
These rules shape how the product handles documents, findings, and approval. Each has a practical consequence for what your team receives.
01
Keep each customer’s work separate.
Each customer has a separate workspace, called a House. Access is based on the signed-in account, and database and storage rules apply that boundary. Local isolation tests pass; the separate test between two customers on the hosted service is still required before release.
02
Check documents before using them.
PDF, Word, and Excel files go into private storage. The server checks them before extracting text. When someone opens a source, the product issues a link that expires shortly afterward.
03
Show the evidence. Withhold the rest.
A material finding must link to evidence in the uploaded documents. Citations show the passage used. When that evidence cannot support a conclusion, the conclusion is withheld.
04
Require human approval.
A human reviewer checks generated work and approves it for release before your team can see it. A failed review does not produce a customer-visible memo.
For implementation detail, current evidence, and stated limits, read Security.